Why are frenemies more stressful than enemies? It’s the unpredictability.

negative judgments about people will be less reliable than your positive judgments.

National Academy of Sciences has gone on the record, saying that “the Federal government should not rely on polygraph examinations for screening prospective or current employees to identify spies or other national security risks because the test results are too inaccurate.” With as little as fifteen minutes of training, people have been able to

“The Barnum effect refers to the tendency for people to accept as uncannily descriptive of themselves the same generally worded assessment as long as they believe it was written specifically for them on the basis of some ‘diagnostic’ instrument such as a horoscope or personality inventory.”

First impressions are generally accurate. But once they’re set, they’re extremely hard to change.

If it scares you, say it. You don’t need to go full bore just yet.

What is closeness? Closeness is when your vision of your “self” scooches over and makes room for someone else to be in there too.

give people a second chance.

People turn to crystal balls and tarot cards not for hard answers but for a story that gives them a feeling of control over their lives.