We don’t communicate nearly as much information as we think we do. When you say, “He knows what I meant” or “I made myself clear,” chances are, he doesn’t and you didn’t.
Heidi Grant Halvorson Ph.D • No One Understands You and What to Do About It
he can interpret what you want to convey in a totally different way than you intended.
Thomas Erikson • Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life) (The Surrounded by Idiots Series)
All month he had been saying things like this: things that sounded like jokes but weren’t.
Celeste Ng • Everything I Never Told You
The single biggest problem in communication is the illusion that it has taken place - George Bernard Shaw
George Bernard Shaw put it succinctly when he said, “The single biggest problem with communication is the illusion that it has taken place.”