Ultimately, building more freedom means we can really build up a wall between ourselves and the things we don't like doing.

Obviously, there are incredible innovators out there, people like Elon Musk and Steve Jobs. But my view is that, at the end of the day, if I don't do the amazing paradigm-shifting things — someone else will. That's just how ideas work.

A lot of people might be surprised by how empty my calendar is. Many CEOs seem to believe they have to wear themselves out working 9 to 9 — they torture themselves, basically — but I think you can run a large company in two to three hours a day.

Almost any CEO can get to that point, but it’s essential to have the right executive team, and it relies ... See more

Sometimes people get angry if I have to reschedule a call due to an emergency — especially if I can’t get it back on the schedule immediately — but I always ask if they really want to talk to me when I’m stressed out. It’s better for me to reschedule further out so I’m not talking to them in the middle of a bad day.

This is about protecting my own s... See more