Newsletter — Unreasonable Hospitality

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3 steps to turn everyday get-togethers into transformative gatherings

My appreciation of the power of hospitality and my desire to harness it have been the greatest contributors to whatever success my restaurants and businesses have had. I’ve learned how crucially important it is to put hospitality to work, first for the people who work for me and subsequently for all the other people and stakeholders who are in any... See more

Danny Meyer • Setting the Table: The Transforming Power of Hospitality in Business

One of the things that's really hard in a larger company is sharing and repeating stories. This is less about the company’s founding and such, but rather “What is our strategy? What are we trying to achieve? What are we doing?” Though people can look up our OKRs, it's not quite the same. If someone new starts tomorrow, they're going to get directed... See more

Mike Cannon Brookes • The Observer Effect – Mike Cannon-Brookes

Intention means every decision, from the most obviously significant to the seemingly mundane, matters.

Will Guidara • Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect a book by Will Guidara

Putting both hospitality and excellence on our list was a way of recognizing that success was going to come from approaching the problem of hospitality vs. excellence in the most difficult way possible: in order to succeed, we needed to be good at both. This wasn’t an either/or—it was an and. Later, I would learn that the management guru Roger