Leadership: The Power of Emotional Intelligence

Self-aware people know and are comfortable talking about their limitations and strengths, and they often demonstrate a thirst for constructive criticism.

artful critique focuses on what a person has done and can do rather than reading a mark of character into a job poorly done.

When emotionally upset, people cannot remember, attend, learn, or make decisions clearly. As one management consultant put it, “Stress makes people stupid.”

Social skill, rather, is friendliness with a purpose: moving people in the direction you desire, whether that’s agreement on a new marketing strategy or enthusiasm about a new product.

Self-regulation, which is like an ongoing inner conversation, is the component of emotional intelligence that frees us from being prisoners of our feelings.