Knowledge Work Is Dying—Here’s What Comes Next

I believe there are two plausible scenarios for the future of knowledge work. There’s one in which as machines become more human-like in their capabilities, we paradoxically become more machine-like in our pursuit of productivity, focused on efficiency and keeping busy above all else. But there’s another where we lean into ways of working that are ... See more

The more and better access everyone has to tools, the clearer it becomes that the bottleneck to great work is not knowledge, it's not information, it's not even intelligence. It's that intangible quality, call it taste, creativity, judgment, courage, intuition, agency. We've all heard the quote from Thomas Edison where he says, "Genius is 1% inspir... See more

His core takeaways were:

• Human desire is infinite so there will always be some work people can do. The question is will the work be meaningful and high value or denigrating and low value


• What humans will likely still do best is empathize with other humans, which enables us to persuade, inspire, entertain, and engender trust.


• People still want other pe

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