
Knowing it all vs. figuring it out



When you feel lost in ambiguity, ask a different question.
Scott Belsky • The Messy Middle: Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture
the easiest thing to do in a product is add a feature. People new to design tend to see the world of product as a set of features to build more than an experience to balance, and they rush to add things until they paint themselves in a corner with an encumbered experience that lacks a cohesive purpose. Balancing and integrating takes a lot more eff... See more
Nick Punt • Learning Product Design
from “The End of Productivity” on two types of KM: For administrative information, a search bar or hierarchical folder structure is sufficient. When you’re locating your child’s health insurance forms or retrieving your tax returns, you want efficient, predictable retrieval—not exploration.
But for creative information, what you need is tools that e
... See moreTools like 3D CAD are excellent for creating designs, but not particularly useful for deciding what to design in the first place. Project management tools such as Asana, Linear, and Trello can help us manage workflows by creating and organizing lists of tasks. But it’s impossible to build the right workflow if you don’t know what outcome you’re wor... See more
Sari Azout • The End of Productivity
