It’s cool to be kind: The value of empathy at work
Gregory Lewandowski • The Emotional Rollercoaster of Grief and Growth in AI-Driven Change
Schools are good at teaching and measuring intelligence, so that’s what people tend to value and aspire to. But in almost any field, smarts is what gets rewarded long term.
You cannot measure empathy like you can SAT scores, so it’s not surprising that one is given more weight on resumes. But who is more likely to succeed in life – a person whose ma... See more
You cannot measure empathy like you can SAT scores, so it’s not surprising that one is given more weight on resumes. But who is more likely to succeed in life – a person whose ma... See more
Numerous studies show that the most inspiring leaders are consistently those who tune in to what others are feeling and listen to them with genuine interest and respect.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
We’re learning to be kind to AI. AI is trained on data that’s packed full of human emotions, so we can expect better performance by treating it with a little more feeling. We’re going to say thank you, experiment with motivational phrases and praise, and test and learn our way to the incentives that get AI to perform most effectively for our work. ... See more