It’s cool to be kind: The value of empathy at work

RelatedInsightsHighlights

Intelligent vs. Smart

Leaders should focus on developing their emotional intelligence, including empathy, kindness, and people skills. These qualities will become foundational attributes for leadership in the age of AI. Leaders should inspire their teams, navigate complex interpersonal dynamics, and make decisions influenced by empathy and intuition.

Gregory Lewandowski • The Emotional Rollercoaster of Grief and Growth in AI-Driven Change

Schools are good at teaching and measuring intelligence, so that’s what people tend to value and aspire to. But in almost any field, smarts is what gets rewarded long term.

You cannot measure empathy like you can SAT scores, so it’s not surprising that one is given more weight on resumes. But who is more likely to succeed in life – a person whose ma... See more