The Way We're Working Isn't Working

A second more spacious way of viewing the world is through the Reverse Lens. That simply means looking at a given situation through the eyes of your perceived antagonist. It doesn’t mean sacrificing your own point of view but rather widening your lens. Almost

Realistic optimism serves as a fuel for exerting the maximum effort on the right priorities in order to influence the best possible outcome.

The first new way of seeing is through the Reflective Lens. That requires asking two very simple questions when you feel yourself being triggered. The first is “What are the facts here?” The second is “What is the story I’m telling myself about those facts?” Making this distinction allows us to stand outside ourselves and observe our experience rat

In order to move from one task to another, we must effectively tell ourselves, “I want to do this now instead of that.” This process is known as “goal shifting” or “task shifting.” It creates something called “switching time,” which is the increment of time it takes us to move from one source of focus to another.

“Many leadership theories emphasize the need for the leader to articulate an inspiring vision,” writes Laura Reave, the author of the review of leadership studies. “But what is important is not so much words but rather actions: the level of ethics demonstrated, the respect and compassion shown to others.”

Given the way our brains are designed, we actually learn less well when we’re presented with a great deal of information all at once. We do far better when it’s delivered intermittently, in spaced cycles, because that gives us time to deeply absorb it and commit it to long-term memory. When we try to take in too much at once, we can easily be overl

The Long Lens is a means of looking past the narrow perspective of the present and being able to imagine a better future.

workplace culture characterized by appreciation and high regard for employees undeniably drives higher engagement and loyalty.

From an energy perspective, one of our core spiritual challenges is accepting that our highest and lowest selves—the best and worst of us—coexist inside us and forever compete for our favor.