It’s cool to be kind: The value of empathy at work
argue that organizations should, as a guiding principle, practice empathy.
Carl Anderson • Creating a Data-Driven Organization: Practical Advice from the Trenches
applying empathy to solve complex problems for our partners,
Michael Ventura • Applied Empathy: The New Language of Leadership
But teams with empathy look out for each other. Teammates with empathy put the needs of the team and the perspective of others first when discussing ideas or planning projects. They don’t finalize commitments until everyone understands the plan and agrees with it—and until the plan perfectly leverages the strengths and ideas of
David Burkus • Best Team Ever: The Surprising Science of High-Performing Teams
We’ve been drilling deep into social dynamics, and we finally get to that one deeply human quality that makes all this possible. It’s called empathy. The ability to feel what another human being is feeling. All this complicated social psychology does not need to be explicitly understood. For high-empathy people, all this is natural. By participatin
... See moreVenkatesh Rao • The Gervais Principle: The Complete Series, with a Bonus Essay on Office Space (Ribbonfarm Roughs Book 2)
Embody REAL leader behaviors to get you back on track, especially when you are having trouble building relationships with people who are different from you. •Acknowledge that we will always be up against a surface world. •Accept empathy and psychological safety as the engines of below the surface cultures. •Recognize that you have to get below the
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