It Doesn’t Have to Be Crazy at Work

But you can debate this internally forever. And many companies do. In the search for answers, they find anxiety instead. Second guesses, fear, and indecision fill the hallways in offices around the world.

“What’s something nobody dares to talk about?” or “Are you afraid of anything at work?” or “Is there anything you worked on recently that you wish you could do over?” Or even more specific ones like “What do you think we could have done differently to help Jane succeed?” or “What advice would you give before we start on the big website redesign pro

The same is true if they’re the kind of senior person who’s used to getting stuff done mainly by directing others to do it. At Basecamp, we all do the work, so influence is most effectively exerted by leading the work, not by calling for it.

The answer isn’t more hours, it’s less bullshit. Less waste, not more production. And far fewer distractions, less always-on anxiety, and avoiding stress.

We’ve also recently put a new profit growth-sharing scheme in place. If total profits grow year over year, we’ll distribute 25 percent of that growth to employees in that year. This isn’t tied to role, it’s not about individual performance, and since we don’t have salespeople, it’s not commission. Everyone shares or no one gets it.

Your time in the office feels shorter because it’s sliced up into a dozen smaller bits. Most people don’t actually have 8 hours a day to work, they have a couple of hours. The rest of the day is stolen from them by meetings, conference calls, and other distractions. So while you may be at the office for 8 hours, it feels more like just a few.

Instead, we ask people to write updates daily or weekly on Basecamp for others to read when they have a free moment.

Once every year we review market rates and issue raises automatically. Our target is to pay everyone at the company at the top 10 percent of the market regardless of their role. So whether you work in customer support or ops or programming or design, you’ll be paid in the top 10 percent for that position.

We don’t believe in busyness at Basecamp. We believe in effectiveness. How little can we do? How much can we cut out? Instead of adding to-dos, we add to-don’ts.