Introducing fruitful friction as a strategy to scale social innovations - Participatory City Making Lab Lab
Maria Belén Buckenmayerdelftdesignlabs.org
Introducing fruitful friction as a strategy to scale social innovations - Participatory City Making Lab Lab
considered a problem. Everyone else had already concluded that the aggressive style each of them showed was the reason the company couldn’t make any decisions. “I don’t think either of them is really sick,” the CEO confided in me. “I think they just don’t want to deal with all the touchy-feely stuff you make people talk about.” I nodded and joked
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