‘ orchestrating collaborative activities ’ . Here, the design approaches of providing information about others or topic suggestions could help nurture or enrich an ongoing encounter.

ease the initiation of a new encounter (or icebreaking therein) in situations where people are expected to interact.

Facilitating interaction refers to making it easier to converse, collaborate or otherwise socially interact, or to support desirable feelings, equality or suitable interaction dynamics while doing so. This role aims to relieve tension and minimize other negative experiences, maximize interaction related aspects and feelings that are considered desi... See more

spark off social interaction ( inviting ), serving as icebreakers or tickets to talk ( facilitating ), or encouraging and motivating people to interact or engage in joint activities ( encouraging ).

we identify various roles of technology relevant for enhancement, representing three abstract categories: facilitat-ing , inviting and encouraging .