Incentive Architecture before Information Architecture - Abby Covert, Information Architect
abbycovert.comSaved by Adam Zeiner and
Incentive Architecture before Information Architecture - Abby Covert, Information Architect
Saved by Adam Zeiner and
Coordination is often described in vague terms - alignment, timing, a method to madness - but in practice, it’s built on these five specific levers: who sees what, who decides, who acts, how parts connect,
Unless people think about how to work together, it’s difficult for them to coordinate activities, and it’s almost impossible for them to evolve the ability to perform sophisticated actions requiring the integration of multiple skills and disciplines. Work design addresses everything from decision-making processes to reporting relationships to pay
... See moreThe more fragmented the system and the more diverse the incentives of the players, the greater the value in aligning them to work together. Coordination, once a deadbeat managerial function, is now the most valuable function in the modern economy.
Align external and internal incentives. With broad goals in place, you can define metrics that align with these goals and link them to financial incentives.