Adam Grant • Are We Too Impatient to Be Intelligent?
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In New York, people speak fast. In the American South, they speak slowly. Both of them are a form of politeness, understood in a different way. In New York, you speak quickly because you respect the value of the other person’s time and you don’t want to take up too much of it. In the South, you speak slowly because you want to respect the person by showing how much of your own time you are prepared to give to them.
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People almost never hate those who make polite and reasonably framed demands; in fact, they tend to respect and like them a little more. They feel in the presence of a maturity and kindly authoritativeness that appear worthy of their time, as well as seeming rare and a bit thrilling. Frustrating someone’s wishes doesn’t have to be evidence of selfi
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