I wanted to make a product and sell it directly to people who’d care about its quality. There’s an incredible connection possible when you align your financial motivations with the service of your users. It’s an entirely different category of work than if you’re simply trying to capture eyeballs and sell their attention, privacy, and dignity in bulk to the highest bidder.
Saved by phoebe and
Certainly they don't teach you in business school to go point to your competitors, but it sent the right message to the users, which was, "It's all about you. We're going to get you the data you want. If it exists on the Web, we're going to find it for you, even if we don't make money off of it directly." But it keeps people coming back b
... See moreIt’s making a bet that, if it delivers a product built according to values that customers support (for example, American jobs), customers will spread the word virally through their social networks.