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How to Be a Good Listener
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
... See moreIn most cases, a good listening conversation is just a friendly exploration of the reader’s experiences, worldview, and decision-making: You’ve been dealing with X recently, right? Would you mind talking me through what you did and how it went? How did you decide to do it that way? What else did you try? What did you give up on or find unhelpful? W
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