Hanlon’s Razor: Relax, Not Everything Is Out to Get You
A better approach is to proceed as if (however hard it may be to believe) the other person is simply unaware of the impact of their actions on you, and, being a good person, would certainly wish to change their behavior once they became aware of it.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
Managing misunderstandings is all about understanding your intent and controlling your impact.
Gorick Ng • The Unspoken Rules: Secrets to Starting Your Career Off Right
Hanlon’s Razor: Never attribute to malice that which is adequately explained by stupidity.