Groups Never Admit Failure
Failure, as we’ve seen, is the portal to discovery, innovation, and long-term success. But most organizations suffer from collective amnesia over their failures. Mistakes remain concealed because employees are too afraid to share them. Most companies tell their employees, explicitly or implicitly, that if you succeed—according to short-term, quanti
... See moreOzan Varol • Think Like a Rocket Scientist: Simple Strategies You Can Use to Make Giant Leaps in Work and Life
For weeks, Mulally sat at the boardroom table of a company bleeding money and listened as its senior executives each told him their departments weren’t the problem. The situation was worse than Mulally had thought. The executives were afraid. They felt in danger. They felt it must have been a trick. The idea of being open and transparent with the v
... See moreDavid Burkus • Best Team Ever: The Surprising Science of High-Performing Teams
Organizations reporting the fewest incidents showed the most devastating accidents. The Deepwater Horizon story is one such example: the drilling rig had a “perfect” safety record for several years until the day of the explosion. When honesty and openness are replaced by fear of reprisal, bad news is buried, problems are hidden, risks go unreported
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