Good Conversations Have Lots of Doorknobs

When done well, both giving and taking create what psychologists call affordances: features of the environment that allow you to do something. Physical affordances are things like stairs and handles and benches. Conversational affordances are things like digressions and confessions and bold claims that beg for a rejoinder. Talking to another person... See more

When done well, both giving and taking create what psychologists call affordances: features of the environment that allow you to do something. Physical affordances are things like stairs and handles and benches. Conversational affordances are things like digressions and confessions and bold claims that beg for a rejoinder. What matters most, then, ... See more

The main reason we don’t create more affordances, however, is pure egocentrism. When we just say whatever pops into our heads, we may think we’re making craggy, climbable conversational rock walls, when in fact we’re creating completely frictionless surfaces. For example, I’m thrilled to tell you about the 126 escape rooms I’ve done, but my love fo... See more

A good conversation is an act of joint exploration. Somebody floats a half-formed idea. Somebody else seizes on the nub of the idea, plays with it, offers her own perspective based on her own memories, and floats it back so the other person can respond. A good conversation sparks you to have thoughts you never had before. A good conversation starts

... See more

Takers can present big, graspable doorknobs (“I get kinda creeped out when couples treat their dogs like babies”) or not (“Let me tell you about the plot of the movie Must Love Dogs…”). Good taking makes the other side want to take too (“I know! My friends asked me to be the godparent to their Schnauzer, it’s so crazy” “What?? Was there a ceremony?... See more