Framing
How do you gain the benefits of flow without creating a chaotic, ever-changing experience for customers?
Josh Seiden • Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
Once we have empathy for the people who will be using our products, we define our point of view, brainstorm, and start prototyping to discover what we don’t yet know about the problem. This typically results in a reframe, sometimes also called a pivot. A reframe is when we take new information about the problem, restate our point of view, and start
... See moreDave Evans • Designing Your Life: For Fans of Atomic Habits
“Probably the toughest challenge in road mapping on a large, multiteam product is striking the right balance between (top-down) business goals and (bottom-up) team priorities.”5
Josh Seiden • Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
The process of shaping the vision begins by clearly articulating the problem that the team will try to solve. This essential step is often overlooked, or we assume everyone knows what the problem is. The quality of a problem statement increases our team’s ability to focus on what really matters — and, more importantly, ignore what does not. By deve
... See moreJoanne Molesky • Lean Enterprise: How High Performance Organizations Innovate at Scale
To help teams crack problems with unknown unknowns, we need to focus on framing the problem, stating objectives that describe outcomes (not outputs), and watching for leading indicators of longer-term success. Providing just enough structure and guardrails to help a team feel safe and have room to maneuver helps keep people focused.
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
Much of the work when tackling an ill-structured problem is framing the problem itself.5 How we frame a problem has a big impact on how we might solve it.