
Flashtags


In 2019, a month after I had joined Shopify, I sent this note to my team. I called it "say the thing" and I think it has stood the test of time well. https://t.co/8SThyPnNja
A phrase that’s been showing up recently is, “no pressure.” It usually comes in a pitch letter of some sort, written by someone who isn’t in a position to exert any pressure.
So why say it?
It’s a bit like, “while supplies last.” And “to be honest…” which is perhaps the most self-negating of the three.
It’s throat-clearing, a word salad designed to... See more
So why say it?
It’s a bit like, “while supplies last.” And “to be honest…” which is perhaps the most self-negating of the three.
It’s throat-clearing, a word salad designed to... See more
hot take: designers often feel like they have to defend every single choice they make, as if they're constantly on trial. that's because design is so visual—anyone can glance at it and throw out opinions, even if those opinions are vague or come from someone without much expertise. for instance, a non-designer might casually say, "this color feels... See more
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