Designing Games: A Guide to Engineering Experiences
Game Thinking: Innovate smarter & drive deep engagement with design techniques from hit games
amazon.com
create characters that the guests can empathize with easily,
Schell • The Art of Game Design: A book of lenses
phenomenologists who study what game designers care about most — the nature of human experience and “the feeling of what happens.” Their primary tool was introspection — the act of examining your experiences as they happen.