
Designing for Behavior Change: Applying Psychology and Behavioral Economics

Google Analytics 360 package does provide individual-level data, as do Heap, Adobe Analytics,
Stephen Wendel • Designing for Behavior Change: Applying Psychology and Behavioral Economics
Determine the largest viable effect (LVE). What is the largest change in the outcome that you’d expect the intervention to have?
Stephen Wendel • Designing for Behavior Change: Applying Psychology and Behavioral Economics
Benchmark the impact your product has on an intermediate user behavior that you can measure regularly, even though it isn’t the final real-world outcome you really care about. Determine how to accurately measure the real-world outcome at least once. Build a bridge between the intermediate user behavior you measure regularly and the real-world outco
... See moreStephen Wendel • Designing for Behavior Change: Applying Psychology and Behavioral Economics
A randomized control trial is simply the most effective and rigorous tool out there for determining the impact of your product or communication on behavior. It provides the clearest and most unambiguous signal of impact.
Stephen Wendel • Designing for Behavior Change: Applying Psychology and Behavioral Economics
Google Optimize 360, Adobe Target, Optimizely, VWO, and Mixpanel. Many
Stephen Wendel • Designing for Behavior Change: Applying Psychology and Behavioral Economics
behavioral metrics are part of the product itself, not an add-on for later.
Stephen Wendel • Designing for Behavior Change: Applying Psychology and Behavioral Economics
you’ll need access to raw, per-person data for statistical modeling.