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Complexity and theories of change: redux
Activating Change: A Designer’s Guide to Systems Thinking - Boxes and Arrows
Boxes and Arrowsboxesandarrows.com
To address the challenges of our time, we must embrace complexity and work collaboratively across systems of diverse stakeholders, even and especially when the path forward is unclear.
David Ehrlichman • Impact Networks: Create Connection, Spark Collaboration, and Catalyze Systemic Change
By mapping the components of individual services (or portfolios of services) against these two axes, perhaps we can explore their relationship to systems change. To what extent are we tweaking around the edges of the existing system, versus changing the behaviour of the system itself — and how ambitious is the effort?
Adam Groves • From service design to systems change
