It also risks reducing care to giving, protecting, and fixing, rather than treating it as a negotiation of needs that involves assuming strength in the other, resisting the temptation to provide all the answers, inevitable failure and disappointment, allowing for the fact that our desires for others may chafe against what those others want for them

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the detail that matters are now emotional.

you open a new app or tool or agent or whatever & within seconds you know: this thing either has soul or it doesn’t.

& it’s not soul in the religious sense. it’s soul as resonance. soul as coherence. soul as the feeling that someone made this with taste, with care, with intent.

we’ve gone from designing for e... See more

I think another driver of this sentiment and behavior is that chasing scale strips you of some humanity. It puts your head too high up in the clouds. It removes you from what happens in the real world with real people. Pursuing something that can’t scale does the exact opposite: it grounds you. It’s a comforting and healing next act.