Building a StoryBrand: Clarify Your Message So Customers Will Listen

If we can identify that frustration, put it into words, and offer to resolve it along with the original external problem, something special happens.

What stories teach us is that people’s internal desire to resolve a frustration is a greater motivator than their desire to solve an external problem.

Here is nearly every story you see or hear in a nutshell: A CHARACTER who wants something encounters a PROBLEM before they can get it. At the peak of their despair, a GUIDE steps into their lives, gives them a PLAN, and CALLS THEM TO ACTION. That action helps them avoid FAILURE and ends in a SUCCESS.

Here are four characteristics that make for a good villain on your StoryBrand BrandScript: 1. The villain should be a root source. Frustration, for example, is not a villain; frustration is what a villain makes us feel. High taxes, rather, are a good example of a villain. 2. The villain should be relatable. When people hear us talk about the villai

Here is nearly every story you see or hear in a nutshell: A CHARACTER who wants something encounters a PROBLEM before they can get it. At the peak of their despair, a GUIDE steps into their lives, gives them a PLAN, and CALLS THEM TO ACTION. That action helps them avoid FAILURE and ends in a SUCCESS.

The more simple and predictable the communication, the easier it is for the brain to digest. Story helps because it is a sense-making mechanism. Essentially, story formulas put everything in order so the brain doesn’t have to work to understand what’s going on.”

hospitals.” His business was diverse, but nothing so complex that it couldn’t be simplified so more people would hire him. I asked if I could put his website on the giant television screen so the entire workshop could see it. His website was thoughtful, but it didn’t make a great deal of sense from an outside perspective (which is how every custome

CHOOSE A DESIRE RELEVANT TO THEIR SURVIVAL

By limiting our marketing messages to only external problems, we neglect a principle that is costing us thousands and potentially millions of dollars. That principle is this: Companies tend to sell solutions to external problems, but people buy solutions to internal problems.

What do you offer? 2. How will it make my life better? 3. What do I need to do to buy it?