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From the beginning, Brandless painted itself into a corner: At $3 per item, it’s hard to make a profit selling high quality consumer and food products unless you’re driving huge volume. For customers, ordering enough $3 items to hit a free-shipping minimum can be exhausting.

Brandless launched in 2017 with hundreds of products and immediately received a lot of attention — good and bad.

But this isn’t really a story about the consequences of raising too much venture capital, or even about branding. It’s mostly a story about a not-great business that never figured itself out — where customers spent too little and didn’t come back enough.

I don’t buy the argument that being brandless was a mistake. Brandless is the brand and it was very clever of them. If there is something they got right, it was the branding. What undid them is the cost of goods sold. It’s beyond me as to why they didn’t go premium with pricing and focused on lesser categories. But they had a thesis to follow and r... See more