Being a Technical Account Manager (TAM) - A Day in the Life
TAMs have in-depth knowledge of products and solutions, each customer's unique technical environment, and industry best practices. This allows them to provide proactive advice and guidance to help identify and address potential problems before they occur. Should a problem arise, TAMs engage the right resources to resolve it as quickly as possible w
... See moreJudith Zhu • What Is a TAM?

Substack • Beyond Agile (3/52): A How-To Guide on Technical Program Management for Product Managers (Part 1)
To The Technician, however, the world is a place that never seems to let him do what he wants to do; it rarely applauds his efforts; it rarely appreciates his work; it rarely, if ever, appreciates him. To The Technician, the world always wants something he doesn’t know how to give it.
Michael E. Gerber • The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
To The Technician, however, the world is a place that never seems to let him do what he wants to do; it rarely applauds his efforts; it rarely appreciates his work; it rarely, if ever, appreciates him. To The Technician, the world always wants something he doesn’t know how to give it.
Michael E. Gerber • The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
To The Manager, however, work is a system of results in which The Technician is but a component part. To The Manager, then, The Technician becomes a problem to be managed. To The Technician, The Manager becomes a meddler to be avoided.