
Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys

But I was reading The Guns of August, by Barbara W. Tuchman, with its implicit concept of multiple solutions to non-convex problems.
Patty Civalleri • Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys
But I hope you’ll consider the following, my favorite quote from my favorite book on management, The Winning Performance by Clifford and Cavanaugh:
Patty Civalleri • Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys
The calculus of what do I risk if I sell included the fact that Trader Joe’s was my Zen window on the world. I experienced the world mostly through Trader Joe’s. That’s an advantage of being self-employed. That window can never be as open while you’re an employee, even a Frederick-Forsyth rich one, even one given great discretion by absentee owners
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An entire chapter, “Crime Side Retailing,” could be written because that’s how I spent half of my time: dealing with crime with before-the-fact controls, and after-the-fact with detection and action.
Patty Civalleri • Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys
Human Use of Human Beings,
Patty Civalleri • Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys
And there’s the element of enthusiasm. As soon as we got into Whole Earth Harry, we started to attract health food nuts who probably believed more in what we were doing than we did. To a considerable extent, they kept us on the straight and narrow: management was policed by its own employees! I noticed the same phenomenon when I began consulting fo
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It didn’t help that Sol Price had sold FedMart the previous year to another German capitalist, a sale that ended in an explosive exit by Sol, and the subsequent collapse of FedMart.
Patty Civalleri • Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys
One of the most important Supply Side constraints is the stamina of the Chief Executive Officer. I haven’t listed it above, but it’s there. And the sort of thing that wore down this CEO was year after year of employee theft.
Patty Civalleri • Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys
This is one of the most important things I can impart: in any troubled company the people at lower levels know what ought to be done in terms of day-to-day operations.