And here’s another thing to remember when you get frustrated by a disordered day in the C-suite. Entropy, a measure of disorder, increases with time. Your high school physics teacher probably explained that entropy is why metal rusts, ice cubes melt, and milk spoils. For the purpose of this discussion, you can expect that problems, by nature, will

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This stems from the structure of the web — it’s a tangle of links, a jumble of interconnected ideas. It fractalizes our attention, nudging us to leave fragments of our mind trapped in open tabs like a thousand tiny horcruxes — open loops feeding off our attention until they wither away, replaced by our latest distraction.

There’s a bottleneck here:

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