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Are We Too Impatient to Be Intelligent?
So this is what’s happened to the world: optimization trumps human preference. The people who want to win the argument are effectively prepared to ignore human truths to preserve the integrity of the artificial model.
Adam Grant • Are We Too Impatient to Be Intelligent?
In New York, people speak fast. In the American South, they speak slowly. Both of them are a form of politeness, understood in a different way. In New York, you speak quickly because you respect the value of the other person’s time and you don’t want to take up too much of it. In the South, you speak slowly because you want to respect the person by... See more
Adam Grant • Are We Too Impatient to Be Intelligent?
the opposite of a good idea is also a good idea
Quite a lot of people enjoy their commute time. And there’s good behavioral evidence for this because economists have noticed that people live a bit further from work than they optimally should in order to create a chronological buffer between where they work and where they live. We like that decompression time.
Rory Sutherland • Are We Too Impatient to Be Intelligent?
double doorways? transitions and ramps to help ease off whatever previous feelings
We’ve created an acceleration and an explosion of choice, which will permanently leave us feeling fundamentally unsatisfied or under-optimized.
Rory Sutherland • Are We Too Impatient to Be Intelligent?
There are brilliant examples all over the place of people tweaking time subjectively. One of my favorites is the Uber map. It doesn’t change how long you wait for the taxi. It changes the quality of the waiting time by reducing uncertainty. If you look at human emotions, although humans might say, “I don’t like waiting for a taxi,” what makes them ... See more
Adam Grant • Are We Too Impatient to Be Intelligent?
What happens when you give a load of engineers a brief? I always ask the question: What would’ve happened if you hadn’t given the brief for High Speed 2 to a load of engineering firms who immediately focused on speed, time, distance, capacity? What if you’d given the brief to Disney instead?
They would’ve said, “First of all, we’re going to rewrite ... See more
They would’ve said, “First of all, we’re going to rewrite ... See more
Adam Grant • Are We Too Impatient to Be Intelligent?
I owe this insight to my colleague Colin Nimick, a brilliant copywriter at Ogilvy who said, “In New York, people speak fast. In the American South, they speak slowly. Both of them are a form of politeness, understood in a different way. In New York, you speak quickly because you respect the value of the other person’s time and you don’t want to tak... See more
Adam Grant • Are We Too Impatient to Be Intelligent?
What does slow AI look like?
Adam Grant • Are We Too Impatient to Be Intelligent?
We’ve assumed that the way we interact with it is instantaneous. Are we sure that’s right? What if we want to see things, refine things, consider things. I think we want to mull them over. I think we want to discuss them.
So I’ll end with a very weird question: What does slow AI look like? We’ve automatically assumed that the way we interact with it is instantaneous. Are we sure that’s right? Would it be interesting to be able to say to an AI, Look, over the next three or four months, can you give me some ideas about holidays in Greece? Do we want to make that decis... See more
Adam Grant • Are We Too Impatient to Be Intelligent?
cheaper to run this way?
The general assumption driven by these optimization models is always that faster is better. I think there are things we need to deliberately and consciously slow down for our own sanity and for our own productivity. If we don’t ask that question about what those things are, I think we’ll get things terribly, terribly wrong.