A Cultural Investigation Into Why You're Actually Not Blocked (And Other Uncomfortable Truths)
mail.google.com
A Cultural Investigation Into Why You're Actually Not Blocked (And Other Uncomfortable Truths)
Sorry you feel that way: why passive aggression took over the world
economist.com
Apologizing for slow replies is a symptom of unrealistic demands in an always-on culture. How quickly people answer you is rarely a sign of how much they care about you. It’s usually a reflection of how much they have on their plate.