Let’s first focus on the basics. There are four key “tests” that determine if communication is effective. We’ll begin with two: The physical ability to pass the information (can or can’t) The willingness to pass it (will or won’t) ... The quality of the message (accurate, complete, timely, relevant) The receipt of the information (able or unable to

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Ponder for a moment the ways people interact differently in today’s workplace when compared to historical norms. Remote and flexible work arrangements have become commonplace. Emails and text messages often replace real-time conversations — sometimes with the person visible across the room! The gig economy has normalized temporary, impersonal work

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According to Asana’s Anatomy of Work Index, which surveyed over 10,000 knowledge workers from around the globe, the average person only spends about a quarter of their time on skills-based work—like coding, designing, or creating marketing campaigns—and another 13% on strategic planning. The remaining 60% of their day is spent communicating about... See more