4 views on the future of retail and the shopping experience

However, there’s another side to this. The pickup and delivery apps (Instacart and the like) are likely to outperform as they capture the high-margin consumer brand marketing dollars, but without the physical retail infrastructure. Building your own distribution via DTC marketing and relationships also gets more important, with Facebook and Shopify... See more

Here is a list of the 38 predictions on the future of e-commerce:

1. Personal shoppers will be everywhere, using smarter AI to learn your style.

2. AI will haggle for you, negotiating deals without burning bridges.

3. "Buy now, receive later" will become popular, offering future gifts at today's prices.

4. Holographic stores will pop up anywhere, turning spaces in

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Hundreds of food retailers now partner with e-commerce fulfillment companies like Instacart and Shipt to manage the logistics of their delivery and pickup services. But in offloading those operations to third parties, grocers have also outsourced much of the customer experience. They're also ceding control of valuable data about online shopping beh... See more