3-2-1: On finding the best way to do something, how timing shapes communication, and making unreasonable requests
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3-2-1: On finding the best way to do something, how timing shapes communication, and making unreasonable requests
Before sending an email, read it again, start to finish, and ask yourself if it has a ring of authenticity to it. If not, rewrite it in a way you wish people would communicate with you.
If you’re making a suggestion to a boss, you might start with a 30-second elevator pitch during a conversation on Tuesday, revisit it briefly the following Monday, and then ask for feedback at the end of the week.
I’m still not very good at it, but I know time really is zero-sum, and it’s the one thing that no one’s making more of. I don’t have special go-to language. I try to tell people the truth, and people are surprisingly understanding. I might say something like “I really wish that I could, but I’m really trying to focus on [XYZ project] right now, and
... See moreAsk colleagues and superiors, “When would it make sense to check in?”
For example, if you’re embarking on a new project and think it should take three weeks to complete, ask for the perspectives of others who will execute the day-to-day tasks to ensure alignment on how much time it takes to deliver a quality product – and then be open to shifting your timeline, if possible.