Britt Gage

While frameworks can offer valuable perspectives and guide decision-making, rigid adherence to them can lead to tunnel vision and unhelpful outcomes. Successful decision-making often requires a blend of framework-guided analysis and intuitive judgment, where the needs of both the business and the customer are carefully considered.

“The Guest House,” by Jalaluddin Rumi 

This being human is a guest house.

Every morning a new arrival.

A joy, a depression, a meanness,

some momentary awareness comes

as an unexpected visitor.

Welcome and entertain them all!

Even if they’re a crowd of sorrows,

who violently sweep your house

empty of its furniture,

still, treat each guest honorably.

He may be... See more

Languages are living things. They age and change and grow and shrink. Sometimes we use a word incorrectly on a personal level for years (see me and immergance vs. emergance , gah) and sometimes a whole bunch of people begin “misusing” a word with such frequency that the word acquires that new, misused meaning. See: literally , which was “mis”-used... See more

I am aware that I shouldn’t judge how people try to escape the 9-to-5 grind. I am aware that a job’s purpose is money, not emotional enrichment. I know!

What I am instead arguing for is something more expansive. The thing you should work hard at is everything . Finding ways to imbue each moment with meaning and purpose and effort is the only path... See more

The argument that Ramp is in the best position of any B2B company to capitalize on AI comes in three stages, from general to Ramp-specific: 

AI will drive extreme consolidation.

The companies that win will be in the sweet spot between owning workflows and building great products. Ramp is in the sweet spot. 

Of all of the workflows to own, finance is... See more

Take, for example, the ambition to “make your venture-backed startup profitable”: to develop, market, and distribute a product or service that’s never existed before, in a form that’s valuable and accessible enough for large numbers of people to want to pay you for it, in sufficient quantity that your revenue consistently exceeds your costs.

If... See more

To find happiness in your career and life, embrace the philosophy of playing infinite games, where the goal is to keep playing rather than reach an end goal.

It’s easy to be excited about what the company seems to do... to choose our path based on the public’s perception of the output. But once the company has more than one person in it, most of our day is about satisfying the customer, meeting supplier requirements and dancing with the tension of doing our jobs.

Often, we use the product we make as a... See more

Assuming that everyone has equal access to the technology, you get what I call Syndrome Syndrome. Syndrome was the villain in Pixar’s 2004 movie The Incredibles whosesignature line was: “If everyone’s super, nobody is.” Syndrome Syndrome is what happens when everyone has access to the same technology at the same time. If everyone has an AI agent,... See more