Britt Gage

Knowledge is a process, not a possession

The only times I can really remember crying, aside from deaths, is when I’ve had to move from one thing to the next: at middle school graduation, at high school graduation, at college graduation, moving from my first NYC apartment to my second.

The funny thing, in retrospect, is that each thing I cried about moving on to became a thing I cried... See more

Don’t just subtract meetings — redesign them.

We were surprised by how much time savings from the Meeting Reset came from changes other than eliminating meetings completely. Only 30% of the time savings came from canceling meetings entirely; the remaining 70% came from volunteers who redesigned the meetings they kept. For example, 27% came from... See more

Artificial intelligence will spur two fundamental changes in our relationship with technology. The first is that voice—already the most natural interface for human interaction—will become a dominant interface. Imagine latency reduced to less than half a second, a stark contrast to the sluggishness of touch-based devices. Even silent voice is on the... See more

Painter and visual artist Chuck Close on inspiration:

"The advice I like to give young artists, or really anybody who'll listen to me, is not to wait around for inspiration. Inspiration is for amateurs; the rest of us just show up and get to work. If you wait around for the clouds to part and a bolt of lightning to strike you in the brain, you are... See more

Instead of doing broad but thin market research (e.g., customer surveys), focus on one person (or a small group) and go as deep as you can, learning everything about how your product fits into their broader lives. Or become your customer—spend a day, a month, or even a few years in the role you're trying to sell to before attempting to build a... See more

Maximum leverage is the result of commitment, of daily persistence, of gradual and insane and apparently useless effort over time.