- “Workflows, not data, are the subject of product innovation now. And the subject is easier to study, to compare, to share and extend, when it’s concrete and durable, not an organic, ephemeral series of actions.”
- "The idea that the right to listen to one another should be defended in a democracy seems strange. That’s probably because we lack a shared vocabulary or framework for understanding listening as a political act ."
- “If you do stay, then you have to acknowledge that the sociological function of elite colleges in non-ideal America will always be to produce an unfairly privileged elite. The only question is what it means to do this well.”
- "Clock time, Mills learned, is the result of an unending search for consensus. Even the times told by the world’s most precise government-maintained “master clocks” are composites of the readings of several atomic clocks. The master clocks, in turn, are averaged to help create international civil time, known as Coördinated Universal Time and... See more