Too many businesses don’t really understand that the core of their business is making people feel good. Whether it’s walking into a store or a restaurant, or being on an airplane, most people go through life hoping that good things will happen to them, and they return to businesses that make those things happen.
“A society made up of human beings who have turned themselves into small businesses is basically the logical endpoint of free market capitalism, anyway. To achieve the current iteration of the American dream, you’ve got to shout into the digital void and tell everyone how great you are. All that matters is how many people believe you.” – Kai
The world is busy. Breaking News. Non-Stop Commercials. Political Divide. Censorship. Doomscrolling. All these streaming services and social media to keep us entertained yet no one seems happy and people look exhausted before their day has even started.