Abhilash Rao
@abhilash
Abhilash Rao
@abhilash
Templates for growth vs customer success
Notion has really excelled in their use of templates, and it’s clear that people are highly engaged with them. They've crafted an experience where users feel they are not just using Notion, but are also interacting with a beautifully designed solution that addresses a specific problem. This approach has prove
... See moreWhat stories teach us is that people’s internal desire to resolve a frustration is a greater motivator than their desire to solve an external problem.
Yet is it freedom to be a slave to the senses, to anger, to jealousies and a hundred other petty things that must occur every day in human life?
Sam Altman
Alex Cornell transitioned from a background in music to product design (ex Meta, Linear, Substack)
Classic example of “mutli-homing” in platform network effects
When you’re the cheapest, you’re not promising change. You’re promising the same, but cheaper. The race to the bottom is tempting, because nothing is easier to sell than cheaper. It requires no new calculations or deep thinking on the part of your customer. It’s not cultural or emotional. It’s simply cheaper.