Tom Critchlow

What do you do if you feel caught between the gaps?Find the overlaps.

End users don’t ask for a dashboard because they really use them. They ask for them out of the need for a safety blanket that gives them the (incorrect) belief they will know everything they need to about their business. The noise of a dashboard can be comforting, but it can cause issues when it’s not truly needed (ask doctors about iatrogenic... See more