Ted Glasnow

1) Over-communicate 2) Set realistic expectations3) Be proactive4) Prioritize + communicate5) Do great work

We have a resource we’re updating constantly to give brands a sense of top tools in each layer of the stack.For automation on Alloy, we see a lot of recurring names like Gorgias and ReCharge, but also we’re usually the first to meet up and coming players as well

You’re missing out on that revenue by charging a flat monthly fee. 

If demand can only buy more from the supply side once they sell the goods because of balance sheet limitations, then payment terms are really important.

When marketing to a community, it pays to give asymmetric attention to the first couple thousand members

Hire before the problem arises. Planning allows for the anticipation of problems

To pick a wedge, find a large market and then:1. Pick a very narrow (and very painful) problem2. Pick a very specific segment of people to solve that problem for