Ted Glasnow

In the beginning, the actual number you're charging isn't that important.

Dozens of aspects of your business influence your price, and how effectively it converts customers:1) The segment and vertical you are targeting: You can go upmarket to customers who have higher willingness to pay, shift to a vertical that sees more value in your offering, or even change the ideal customer profile entirely.2 ) Your product,... See more

When it comes to hiring, the leaders of the start-up should interview every key hire as long as possible. This promotes cultural consistency

Without [fuel], even the most optimized engine won’t run. The type of fuel required is specific to the type of growth engine you’re running:- Paid marketing and sales engines primarily need capital, which can be invested in ads or salespeople. This is why payback is an important metric to measure marketing and sales engines: it determines how long... See more

[Fixable is] a managed marketplace, but we're connecting you—the homeowner or the business owner, the DIYer—with the right pro for your project. It’s a virtual consultation. It's all on your phone, text, pictures, video chat to help you with your specific project and then to give you all the tools to be successful there.

‍Positioning defines how your product is a leader at delivering something that a well-defined set of customers cares a lot about.

We're pre-launch, and at this point, we have a focus on the supply side, so we're talking with pros. We've onboarded about 50 since June, and they span all the trades. 

We see Notion mainly being used for more internal use cases than external. 

Customer.io’s dev focus makes Twilio both a potential competitor and acquirer