Tara McMullin

On top of dealing with the actual content, moderators are probably using an interface that hasn’t been updated recently, because engineering resources go toward developing new products and functionality for customers. Improving the experience for content moderators is never at the top of a company’s to-do list. For example, an old interface might... See more

How do we create a world where we are free to create for the love of it?

Not only do today’s platform-based workers exist in a nascent labor category, but their participation is decentralized, making it harder for them to connect with each other. As the industry has matured, and consolidation has led to monopsony power, platform labor has reached a turning point. Platforms are increasingly governing participants’... See more

Although repetition is necessary, practice isn’t just repetition. When we practice, we do two things: we isolate a technique for study, and we engage with difficulty.

I’ve spent the last year and a half telling everyone that TikTok saved my career. But that’s not true. What saved my career was writing a great fucking book.

While being underrepresented is a fixed state that requires coordinated action to remedy systemically, being underrecognized is an ongoing, active state that we can change from moment to moment. Intuitively, it has an agent. That’s what makes this word an actual call to action. It puts the onus on the folks with the power to act, and it makes the... See more