Now imagine: how many programs and services make us wait more than 100ms? I’d say more or less all of them, starting with almost every website, with a few exceptions. You don’t think about “requesting” Google when you type your search query and it auto-completes after each letter. But you do think about rebooting your computer. Or booting up your... See more
An interface that intentionally exploits the vulnerability of human beings for financial or otherwise selfish gain is inhumane and also despicable.An interface that unintentionally allows the former to take place hasnot been considerate of the full extent of human fragility, and is therefore still inhumane.
I get the feeling that the median vocabulary of interactions with computers is shrinking. I see so many people who’s entire computing experience is laboriously moving the mouse, clicking on buttons, and maybe poking ⌘C and ⌘V. For knowledge workers who spend half their waking hours using a computer, that’s akin to being a professional athlete who... See more
I think we’ll see communities of users craft downloadable ITEs specific to certain kinds of work or workflows. [...] These kits are a kind of “hypertemplate.” They provide a kind of pre-fabricated foundation for knowledge work that users can share to help others get started. At the same time, power users will use these to capture many aspects of... See more