Designing for Feel: Feel is not something we talk much about as digital product designers. It’s difficult to quantify in metrics or even describe in words, so it tends to fall to the bottom of a priority list. But we know it’s important. [...] The industrial designers talked about contours that felt gratifying in the hand and actions that provided ... See more
I deeply dislike this zero sum approach to love and intend to devote my life to disproving it. I’m willing to bet good money (or support) that if you try giving those you love the acknowledgement that they clearly need, you’ll find that you probably possess a lot more love to give than you thought.
The collection of names is a dictionary. It helps you map different experiences to the same name. Not knowing which name to pin an experience with is a sign of confusion - you’re missing a category. If lots of different names fit, it’s a sign of nuance and complexity. Perhaps, it’s a lollapaloza effect.
I think we’ll see communities of users craft downloadable ITEs specific to certain kinds of work or workflows. [...] These kits are a kind of “hypertemplate.” They provide a kind of pre-fabricated foundation for knowledge work that users can share to help others get started. At the same time, power users will use these to capture many aspects of th... See more
Privacy and security in this world mostly means “which private company do you trust with your safety?” The answer often coincides with who has the largest walls and deepest moats.
Everybody I know who does interesting, creative work they went through years where they had really good taste and they could tell that what they were making wasn't as good as they wanted it to be. They knew it fell short. Everybody goes through that.