Sterling Proffer

The artists complaining about TikToks aren’t exactly condemning the platform. But they are showing that being on all the time, influencer-style, takes effort and talent that is different from the kind it takes to perform a great song. Do we really want our entertainers demystified and desperate? Are we too cynical and distracted to enjoy... See more

The civic fathers who presided over the industrial cities of the late nineteenth and early and middle twentieth centuries—the Rockefellers and Carnegies who built the museums and libraries and concert halls—supported culture as an end in itself: a public good, a social value, a point of local and national pride. Today’s planners and plutocrats... See more

Adjacent User Theory demands an entirely different approach to being ‘user centric’. Static personas are OUT. Dynamic evolving personas that incorporate product adoption behavior are the standard to strive for. Every 3-6 months during hyper growth, you have to reorient your team around the next adjacent user, what they care about, and what problems... See more

People are looking for more meaningful narratives and communities than brands can offer, and companies want to supply this “meaning demand”—but are structurally disincentivized to do so.