Sterling Proffer

8.  Build with your squad

The second technique is to watch the adjacent user using your product through usability tests. Ideally this is done with trained researchers when possible. Watch the adjacent user try to sign up, activate, see what they struggle on, have them talk about why they are having challenges and what their expectations of the experience are.

If you were to study some of the most admired creative thinkers, writers, and artists to have ever lived, you would find that all shared a passion for their work, an intense desire to succeed, and an almost superhuman capacity to focus. Yet, when you look closely at their daily lives, they only spent a few hours a day doing what we would recognize... See more

For the last decade, it has been hard to imagine a world outside of the cultural production service economy. But we are leaving branded lifestyles behind, and stepping into a new world of belief, faith, and meaning. What types of culture is worth creating? What types of people do we want to become? Whether as founder, stewards, leaders, lurkers,... See more