Simon Martelo

That next endeavor that you launch, whether it’s creating handcrafted products for the farmers market, starting a new coffee shop, if you share your story and give people a way to follow your journey, they will. Some will buy your products, others will tell their friends, and still more will cheer you on.

An audience is actually easier to build than... See more

It’s critical to start with the right set of early customers to kick off all the self-reinforcing growth cycles we’ve discussed above. You have to start by knowing who your best early customers will be — for productivity/collaboration companies that’s often knowledge workers on remote and distributed teams, and often engineers.

You can stand out by offering unique features for your biggest supporters and early adopters. Nothing creates a more powerful marketing initiative than rewarding your current top supporters. They’ll go out and sell for you like crazy when they are regularly acknowledged and rewarded for being part of the founding community.